ONLINE RETURN POLICY

1. RETURNS. We allow returns for partial refund only.  For items purchased online.

We do not offer Freight To Collect (FTC) service for the packages returned to us.If you return the packages for your own personal reasons, the returns will be made at your own cost. Instead,we are responsible for the cost.

We do not accept returned items that were sent back directly without notifying us first.

Please email our customer service representatives at vardielhelp@gmail.com to get a partial refund authorization and return address, stating your order number and reason for return.

 After receiving your email with a partial refund request,our customer service representatives will send the partial refund instructions back to you via email. Please follow the instructions to process the partial refund. 

Why do we offer only partial refund:

 We are a new company and we do not own equipment for printing our shirts. We use an external company for our products. Our external company for printing our products does not allow returns. Once garments have been printed, cancellations or returns will not be accepted. We want to make sure you are happy with our products and that's why we offer partial refunds to our customers with a 50% feeto cover our printing fees and materials. Hopefully you can understand our integrity and transparency, since we are not a big retail company. Once we grow more, we can definitely give you a full refund or exchanges. But for right now, we apologize for the inconvenience.

Custom T-shirts will not be refund it. 

All sales are finals due to the customized nature of products. 

Vardiel accepts exchanges  (within 5 days) for equal value for products with the following issues:

• Manufacturer Imperfections
• Print Damage (cracking, peeling, missing parts of print)
• Decoloration Ink

FORM OF PAYMENT. Partial Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.

If you have any questions about this return policy, please contact us at vardielhelp@gmail.com